TradeRunner Terms of Service

Last updated: 2026-05-21. Effective: 2026-05-21.

1. Agreement

These Terms of Service (“Terms”) form a binding agreement between you (“you” or “your”) and NURO.is, a Florida limited liability company doing business as TradeRunner (“TradeRunner,” “we,” “us,” or “our”).

By creating an account, clicking “I agree,” or using any part of the TradeRunner platform, you accept these Terms and our Privacy Policy. If you do not accept, you must not use the service.

You confirm that you are at least 18 years old, legally able to enter contracts in your jurisdiction, and not a person or entity subject to U.S. sanctions or located in a sanctioned jurisdiction.

By creating an account or clicking “I agree,” you specifically acknowledge and accept the disclosures in Section 3 (“What TradeRunner Is Not”), Section 8 (“Trading Risk Disclosures”), and Section 9 (“No Investment Advice”). In particular, you acknowledge that TradeRunner does not promise or predict any trading outcome; that any information you receive from the platform, including strategy templates, default parameters, paper-trading results, demos, chat or comment threads, educational content, and any other communication, is hypothetical or informational only; and that you must independently verify any such information before relying on it for a real-world trading decision.

2. What TradeRunner Is

TradeRunner is a software-as-a-service tool that helps you design, backtest, paper-trade, and optionally automate single-day equity trading strategies on a brokerage account you open and control with a third party.

The service includes:

• Strategy templates as starting points, including Momentum Breakout, Gap and Go, Mean Reversion, and Earnings Momentum.
• Backtesting against historical market data.
• Paper trading using Trade Credits, a virtual unit of account (see Section 6).
• Live trading automation, optional, executed on your own brokerage account via API after you connect that account to TradeRunner.

3. What TradeRunner Is Not

TradeRunner is not, and does not act as:

• A broker, dealer, or municipal securities dealer. We do not execute trades. We do not custody securities, cash, cryptocurrency, or any other asset. All trades route to your own brokerage account at a third-party broker.
• An investment adviser. We do not provide personalized investment advice. We do not recommend any specific security to any specific user at any specific time. Strategy templates, default parameter values, marketing materials, and educational content are illustrative and informational only.
• A bank, money services business, or money transmitter. We do not hold customer funds.
• A clearing firm, exchange, alternative trading system, or transfer agent.
• A financial planner, tax advisor, accountant, or attorney. We do not provide planning, tax, accounting, or legal advice.

You are the trader. You select your watchlist, configure all parameters, and bear all results.

4. Eligibility and Account

To use TradeRunner you must (a) be a natural person at least 18 years old, (b) be legally able to form a binding contract, (c) not be barred from receiving the service under applicable law, and (d) provide accurate registration information.

You are responsible for all activity under your account. Keep your password and any brokerage API credentials confidential. Notify us immediately at [email protected] if you suspect unauthorized access. We are not liable for losses caused by unauthorized access traceable to your failure to safeguard your credentials.

You may not transfer, share, sell, lease, or assign your account to any other person.

We may decline, suspend, or terminate any account in our discretion, including for breach of these Terms, suspected fraud, regulatory request, non-payment, or risk to other users, the platform, or third parties.

5. Free Trial and Subscription

5.1 Free trial

Every new account receives 14 calendar days of full access at no charge. No credit card is required to start. Trial accounts are subject to fair-use limits described inside the billing dashboard at registration.

5.2 End of trial

When the trial ends, the service pauses. Strategies, settings, paper-trade history, and personal data remain stored for 90 days. During the pause period you may resume by entering payment information and selecting a plan. After 90 days, account data may be archived or deleted per our retention policy.

5.3 Subscription plans

Current plans are Standard ($15 per month), Professional ($39 per month), and Institutional ($99 per month). Feature limits per plan are listed on the Pricing page and in the billing dashboard. We may change plans, prices, and feature limits with at least 30 days advance notice. Continued use after the change constitutes acceptance.

5.4 Billing and renewals

Subscriptions auto-renew at the end of each billing period at the then-current price until you cancel. You authorize TradeRunner, through our payment processor Stripe, Inc., to charge your payment method for the subscription fee, applicable taxes, and any other amounts owed.

5.5 Refunds

All subscription fees are non-refundable except as required by law. You may cancel future renewals at any time inside your billing dashboard. Cancellation takes effect at the end of the current paid period. We do not pro-rate refunds for partial periods.

5.6 Failed payments

If a charge fails, we will attempt to charge the same payment method up to three additional times over the following seven days. If all attempts fail, we may suspend or terminate your subscription.

6. Trade Credits

Trade Credits are a virtual unit of account used inside the TradeRunner paper-trading simulator. Trade Credits:

• have no monetary value, are not a security, and are not redeemable for cash, cryptocurrency, or any other asset;
• cannot be transferred, sold, gifted, exchanged, or assigned to any other person or account;
• exist only inside the TradeRunner simulator, are not maintained on any external ledger, and confer no rights or claims against TradeRunner;
• may be adjusted, reset, or modified by TradeRunner at any time for any reason, including to maintain system integrity, ensure consistent simulation results, or comply with law.

You agree that Trade Credits are intended solely to let you test strategies against simulated or replayed market data and are not a substitute for, or an indicator of, real trading outcomes.

7. Connecting a Live Brokerage Account

You may, but are not required to, connect a brokerage account you own to TradeRunner. By connecting an account, you authorize TradeRunner to interact with that brokerage account on your behalf, strictly within the parameters you configure. You acknowledge and agree:

• The brokerage relationship is between you and the broker. TradeRunner is not a party to that relationship.
• TradeRunner does not custody, hold, or have ownership of any funds, securities, or other assets in your brokerage account.
• API keys, OAuth tokens, and other credentials you provide are stored encrypted at rest and transmitted over TLS. No security control is perfect. You accept the residual risk of compromise.
• The brokerage's terms, fees, rules, margin requirements, and risk disclosures apply independently.
• Order routing, execution, settlement, and clearing happen on the brokerage's systems. We do not guarantee any order will reach the broker, be executed, be executed at any price, or be executed at all.
• You can revoke the brokerage connection at any time inside settings. We strongly recommend revoking before suspending or canceling your account.

8. Trading Risk Disclosures

Trading involves substantial risk of loss and is not suitable for all investors. You may lose some or all of the funds in your brokerage account. Past performance, including paper-trading results, backtest results, hypothetical return widgets shown on the TradeRunner website, and any other historical or simulated figures, is not indicative of future results.

Specifically, you acknowledge:

• Algorithmic trading magnifies gains and losses. A misconfigured parameter, a network outage, a brokerage outage, a data-feed error, or unexpected market behavior can produce rapid losses faster than you can intervene.
• Backtests are hypothetical. They do not represent actual trading and may not account for slippage, commissions, liquidity, market impact, or all market conditions. Parameters may overfit historical data.
• Paper trading is hypothetical. Trade Credit results do not predict live brokerage results.
• Hypothetical performance widgets on the marketing site (including any “Hypothetical 30-day return” or “Hypothetical P&L” display) use simplified formulas, are not based on actual user trading, and may differ materially from real outcomes.
• Pattern Day Trader and margin rules are set by your broker and by FINRA. Violations are your responsibility.
• Tax consequences are your responsibility. We do not provide tax advice and do not produce IRS Form 1099 or similar.
• You are responsible for compliance with all securities and other laws applicable to you.

You agree that any decision to trade is your own and that you assume full responsibility for the outcomes.

9. No Investment Advice

Nothing on the TradeRunner platform constitutes investment, financial, legal, tax, or accounting advice. Strategy templates (including but not limited to Momentum Breakout, Gap and Go, Mean Reversion, and Earnings Momentum), default parameter values, blog posts, FAQs, charts, demos, tooltips, emails, and educational content are provided for informational and illustrative purposes only.

We are not registered as an investment adviser with the U.S. Securities and Exchange Commission or with any state securities authority. No part of the platform should be interpreted as a recommendation to buy, sell, or hold any security or to engage in any specific investment strategy.

Consult a qualified, licensed adviser before making any investment decision.

9.1 No qualified-expert representations

TradeRunner is not registered as an investment adviser, broker-dealer, or financial planner with the U.S. Securities and Exchange Commission, FINRA, or any state securities authority. No employee, officer, contractor, agent, or affiliate of TradeRunner is authorized to provide personalized investment, financial, legal, accounting, or tax advice on behalf of TradeRunner. Nothing on the platform should be interpreted as such, regardless of the credentials, employment, background, or public statements of any individual who created it, posted it, or commented on it.

9.2 Treat information as unreliable until independently verified

Any number, chart, return figure, ticker mention, parameter recommendation, strategy result, comment-thread response, demo output, or other output from the platform should be treated as informational only and as potentially incorrect, out of date, or inapplicable to your situation. You agree to independently verify any such information through your broker, a licensed adviser, or another qualified source before acting on it.

10. Acceptable Use

You may not use TradeRunner to:

• engage in market manipulation, spoofing, layering, wash trading, front-running, painting the tape, marking the close, or any other prohibited trading practice;
• trade on material non-public information or otherwise violate securities laws;
• reverse engineer, decompile, disassemble, or attempt to extract source code, algorithms, or trade secrets, except as expressly permitted by law;
• probe, scan, penetration-test, or attempt to compromise the security of the platform without prior written authorization;
• introduce malware, ransomware, or other harmful code;
• circumvent rate limits, billing limits, or account restrictions;
• resell, sublicense, white-label, or commercially exploit access except as expressly permitted in writing;
• use the service in connection with any sanctioned country, person, or entity;
• act as a broker, adviser, fiduciary, or money transmitter on behalf of any third party using TradeRunner as the underlying infrastructure, unless expressly authorized;
• submit false or misleading information during registration, brokerage connection, or support; or
• infringe any third-party right, including intellectual property, privacy, or publicity rights.

We may suspend or terminate accounts engaged in any of the above and will cooperate with lawful regulatory or law-enforcement requests.

11. Intellectual Property

All software, designs, algorithms, documentation, brand assets, trade names, trade dress, and content owned, created, or licensed by TradeRunner are protected by U.S. and international intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the platform during your paid subscription term, solely for your personal trading-strategy purposes and subject to these Terms.

You retain ownership of (a) the strategy parameters you configure, (b) your trade and account history, and (c) the personal information you provide. You grant TradeRunner a non-exclusive, royalty-free, worldwide license to use that data as needed to operate, secure, support, and improve the service and to comply with law. We do not use your data to train third-party AI models without your explicit, separate consent.

You may not use the TradeRunner name, logo, or marks without our prior written permission, except for fair-use commentary or comparison.

12. Service Availability

We strive for high uptime but do not guarantee uninterrupted, error-free, or secure access. Markets move during outages, scheduled maintenance, third-party API failures, internet disruptions, denial-of-service attacks, and force-majeure events. We are not liable for losses caused by service unavailability, latency between TradeRunner and your broker, or interruptions in third-party services.

We may pause, throttle, or terminate any automated session at any time if we detect anomalous activity, suspected manipulation, runaway algorithms, exceeded fair-use thresholds, or other risks. We may modify, add, or remove features at any time with reasonable notice.

13. Third-Party Data and Services

TradeRunner uses third-party market-data feeds, brokerage APIs, payment processors, hosting providers, email providers, analytics tools, error-tracking tools, and other services. We do not warrant the accuracy, completeness, or timeliness of data received from third parties. Outages or errors at any third party may affect your trading. You agree to abide by the terms of any third-party service you connect to TradeRunner.

14. Privacy

Your privacy is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the service you consent to the data practices described in the Privacy Policy.

15. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, TRADERUNNER, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND COURSE OF DEALING.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES. WE DO NOT WARRANT ANY FINANCIAL OUTCOME, ANY MINIMUM RETURN, ANY MINIMUM WIN RATE, OR ANY SPECIFIC EXECUTION QUALITY.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL TRADERUNNER, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING ANY LOST PROFITS, LOST DATA, LOST OPPORTUNITY, OR DAMAGE TO REPUTATION, ARISING FROM OR RELATED TO THE SERVICE, REGARDLESS OF THE LEGAL THEORY.

OUR AGGREGATE LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, the exclusions and limitations apply to the maximum extent permitted.

17. Indemnification

You agree to indemnify, defend, and hold harmless TradeRunner, its affiliates, and their respective officers, directors, employees, and agents from any claim, demand, loss, liability, damage, or expense (including reasonable attorneys' fees) arising from (a) your use of the service, (b) your violation of these Terms, (c) your violation of any law or third-party right, (d) any trade placed on your brokerage account via TradeRunner, (e) the parameters and watchlist you configure, and (f) any content or instructions you submit.

18. Termination

You may terminate your account at any time inside settings. Upon termination by you, your subscription cancels at the end of the current paid period and your right to use the service ends at that time. Data is retained or deleted per our retention policy.

We may terminate or suspend your account at any time, with or without notice, for any reason, including for breach of these Terms, regulatory request, non-payment, suspected fraud, or risk to the platform or other users.

Sections that by their nature should survive termination (Sections 8, 9, 11, 15, 16, 17, 19, and 24) survive.

19. Governing Law and Disputes

19.1 Governing law

These Terms are governed by the laws of the State of Florida, excluding its conflict-of-laws principles.

19.2 Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms, the service, or our relationship will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules (or, for claims exceeding $250,000, the Comprehensive Arbitration Rules), with the arbitration in Lee County, Florida, or at your election by telephone or videoconference.

You and TradeRunner agree to bring disputes only on an individual basis. Neither you nor TradeRunner will participate in any class, collective, representative, or private attorney general action. The arbitrator may not consolidate claims or preside over a class action.

19.3 Costs

TradeRunner will pay all JAMS administrative and arbitrator fees, except that if your claim is found frivolous or for an improper purpose, you may be required to reimburse those fees. Each party bears its own attorneys' fees, except where law or these Terms require otherwise.

19.4 Opt-out

You may opt out of arbitration by emailing [email protected] within 30 days of first accepting these Terms, with your name, account email, and a clear written statement that you are opting out. If you opt out, disputes will be resolved in the state or federal courts in Lee County, Florida, and you and TradeRunner consent to personal jurisdiction there.

19.5 Injunctive relief

Either party may seek injunctive relief in court to protect intellectual property, confidential information, or to prevent ongoing harm.

19.6 Small claims

Either party may bring a qualifying claim in small-claims court in lieu of arbitration, provided the claim remains individual.

20. Notices

Legal notices to TradeRunner must be sent to:

TradeRunner.ai, c/o NURO.is
Attn: Legal
8595 College Pkwy STE 350
Fort Myers, FL 33919
Email: [email protected]

We may send notices to you at the email associated with your account or via in-app notification.

21. Changes to These Terms

We may modify these Terms at any time. We will give at least 30 days advance notice of material changes by email and in-app notice, and will update the “Last updated” date. Your continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the service before the effective date.

22. Severability and Waiver

If any provision is held invalid, illegal, or unenforceable, the remaining provisions remain in full force. Our failure to enforce any provision is not a waiver of that provision.

23. Assignment

You may not assign these Terms without our prior written consent. Any attempted assignment in violation of this section is void. We may assign these Terms in connection with a merger, acquisition, financing, reorganization, or sale of assets, or to a successor by operation of law.

24. Survival

The following sections survive termination: 6 (Trade Credits, to the extent of accrued obligations), 8, 9, 11, 13, 14, 15, 16, 17, 19, 21, 22, 23, 24, and 25.

25. Force Majeure

We will not be liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, acts of war, civil disorder, riots, terrorism, governmental action, embargoes, labor disputes, internet or telecommunications outages, third-party service failures, power failures, pandemics or epidemics, and cyber attacks.

26. Entire Agreement

These Terms, together with the Privacy Policy and any plan-specific or feature-specific terms we publish, are the entire agreement between you and TradeRunner regarding the service and supersede all prior or contemporaneous oral or written agreements on the same subject.

27. Contact

Questions about these Terms can be sent to [email protected].